Privacy Policy

Last updated: 21 Sep 2026

This Privacy Policy explains how AUKUOY.com collects, uses, and protects your personal information when you use our website. We are committed to safeguarding your privacy. Any information we ask you to provide will only be used in accordance with this policy. We may update this policy from time to time, so please check this page periodically to stay informed.

What we collect

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Processing and delivering your orders
• Managing your account
• Sending product updates and offers
• Providing customer service
• Managing warranties and guarantees
• Preventing fraud and protecting our business and customers
• Operating our website and using analytics

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie constitutes a small data file that requests authorization to be stored on the user’s computer hard drive. Upon obtaining consent, the file is installed, and the cookie facilitates the analysis of web traffic or notifies the user upon visiting a particular website. Cookies enable web applications to respond to users on an individual basis, adapting their operations to the user’s requirements, preferences, and aversions through the collection and retention of information pertaining to user inclinations.

We employ traffic log cookies to ascertain which pages are being accessed. This enables us to analyse data concerning web page traffic and to enhance our website in order to align it with customer requirements. Such information is utilised exclusively for statistical analysis purposes, whereupon the data is expunged from the system.

In general, cookies assist us in furnishing a superior website experience by monitoring which pages users deem useful and which they do not. A cookie does not, under any circumstances, grant us access to the user’s computer or any information pertaining to the user, other than the data the user elects to disclose to us. Users may elect to accept or decline cookies. The majority of web browsers automatically accept cookies; however, users may typically modify their browser settings to decline cookies should they so desire. Such action may preclude users from fully exploiting the website’s functionality.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are requested to complete a form on the website, please locate the checkbox that allows you to indicate your objection to your information being used by any party for direct marketing purposes.

If you have previously consented to our use of your personal information for direct marketing purposes, you may withdraw your consent at any time by writing to us or emailing us at assist info@aukuoy.com

We will not sell, distribute, or lease your personal information to third parties unless we have obtained your permission or are legally obliged to do so. We may use your personal information to send you promotional information about third parties that we believe may be of interest to you, provided that you have informed us of your wish for this to occur.

Should you believe that any information we hold about you is inaccurate or incomplete, please write to us or email us as soon as possible at the address provided above. We will promptly rectify any information found to be incorrect.